Delivery estimates
Where available, Art For My Room calculates an estimated delivery charge using the artwork location, buyer country and artwork size. The final checkout total should be reviewed before payment.
Clear delivery information before you buy.
Artwork is not an ordinary parcel. Size, location, packaging and destination all matter. This page explains how we approach delivery and what to do if something goes wrong.
Packaging and tracking
Artists and fulfilment partners are expected to package artworks appropriately for their material and size. Tracking information should be retained whenever the delivery service provides it.
Delivery times
Delivery speed varies by artwork, seller location and destination. Original artworks may need more preparation and protective packaging than standard prints.
If your artwork arrives damaged
Contact us as soon as reasonably possible at info@artformyroom.com. To help us investigate quickly, please keep the packaging and send clear photographs of:
- the outside packaging,
- the damaged area of the artwork,
- the full artwork, and
- the shipping label where available.
We may need this evidence to help resolve the issue with the seller, delivery provider or payment provider.
Cancellations and returns
The rights that apply to an online art purchase can vary according to the nature of the seller, the buyer's location, the artwork and whether the item is personalised, commissioned or made to order.
If you want to cancel or return a purchase, contact us promptly with your order details. We will explain the process that applies to that transaction.
Nothing in this policy is intended to remove or reduce statutory consumer rights that apply to your purchase.
Do not arrange a private payment
Buyer Protection applies only to transactions completed through Art For My Room. If a seller asks you to move payment outside the platform, please contact us before proceeding.
Need help with an order?
Email info@artformyroom.com and include the artwork title, order or payment reference if you have one, and a short description of the issue.